Online Learning from the Center for REALTOR® Development (CRD)
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RRC - Understanding People and Their Evolving Expectations
Keyword(s)
buyers, Certified Residential Specialist (CRS), negotiation, sellers

Description
What your client wants can change over time. This course will better equip you to help your clients negotiate the unexpected.
Topics Covered
- Identify when a client's interest changes during the negotiation process
- Demonstrate how to reframe a negotiation position to reach the desired outcome
- Discuss alternatives to a client's perceived position
- Identify when and describe how to advise clients to offer concessions in a negotiation
Course Duration
- 2 hours