Fairhaven: A Fair Housing Simulation is an online interactive simulation training in which agents will confront discrimination in real estate transactions from the point of view of both agent and client.

In the training, agents work against the clock to sell homes in the fictional town of Fairhaven, confronting various scenarios in which discrimination gets in the way. Agents make choices about how to handle each scenario, advancing through the simulation based on their answers. At each step, the course provides actionable feedback to give agents the tools to prevent and address discrimination in their daily business transactions. In an innovative approach, the course also puts agents in the role of a client experiencing discrimination. The client point-of-view scenarios are paired with powerful video testimonials illustrating the impact of housing discrimination in real people’s lives. The course’s use of storytelling and experiential learning is intended to drive deep introspection, willing acceptance of the principles of fair housing, and lasting behavior change.

Course Objectives

• Identify potentially discriminatory conduct by agents, clients, and others involved in real estate transactions.
• Apply fair housing principles and practices to prevent or address discriminatory conduct of those involved in real estate transactions.
• Recognize that implementing inclusive business practices will benefit his/her reputation and bottom line.
• Recognize the risks associated with engaging in discriminatory conduct.
• Recognize the impact of discrimination in the real estate market on real people’s lives.

Course Duration

• 1 hour 40 minutes