The Equal Professional Service Model, a key part of NAR’s fair housing curriculum, provides a solid foundation for providing consistent, equal services to your clients. This course explores the policies and procedures included in the model and will help you understand and implement these practices in your day-to-day business. 

Topics Covered

• The Equal Professional Service Model and its policies and procedures
• How to consistently implement the Equal Professional Service Model when working with clients
• Ways to continue your education on the Equal Professional Service Model

Course Duration

• 10 minutes

About The Instructor

Mark has been a REALTOR® in Washington state since 2000, where he is a managing broker at the Windermere Real Estate Puyallup office. Mark served as Thurston County REALTORS® President in 2006 and 2010, Washington Association President in 2013, Regional VP for Region 12 in 2019, and NAR’s Board of Directors from 2011-2019. Involved in the Global Business Alliance Division since 2010, Mark served as Committee Liaison to Global Business in 2017 and currently serves as Global Ambassador to Japan and Mongolia. Mark is a founding member of the Asian Real Estate Association of America, currently serving on its National Advisory Board. He is a licensed CE instructor in Washington, and teaches NAR credential courses throughout the US and Asia. In 2017 he was named Instructor of Year in Washington. His extensive international marketing, R&D, and sales experience, along with his past work as a licensed paralegal in CA, adds extra dimension to his expertise.