Online Learning from the Center for REALTOR® Development (CRD)
Your hub for online courses, microcourses, and on-the-go resources.
This course covers multiple strategies for building relationships with clients so that you can help ensure a positive experience for everyone.
Topics Covered
- Building rapport with clients
- Maintaining clear communication and expectations
- Addressing mistakes
- Being your authentic self
Course Duration
- 12 minutes
About The Instructor
Mr. Brian Woods is a seasoned real estate broker, investor, property manager, community association manager, instructor, and speaker. He owns and operates multiple real estate brokerages, a community association management firm, a commercial and investment finance company, and a real estate school. Mr. Woods is passionate about international real estate and working with foreign nationals and investors on property management, risk mitigation, investment financing, and the legal aspects of real estate. Both an NAR and Florida Realtor® instructor, Mr. Woods received the REBI Distinguished Educator Award in 2020 and the CIPS Instructor of the Year Award in 2019. He has served as the Florida Realtors® Global Business Chairman (2019) and his local association’s Global Council Chairman (2016-2017), receiving the Global REALTOR® of the Year Award (2016) and the Mid-Size Broker of the Year Award (2013).